Legal notice

LEGAL NOTICE

Last Updated: 6 September 2026

Welcome to JustPets™. This Legal Notice applies to your use of the JustPets website, JustPets.co.za, including all content, products, services, features, and functionality made available through the website.

By accessing or using this website, you agree to comply with this Legal Notice, our Terms and Conditions, Privacy Policy, Shipping Policy, Returns & Refund Policy, and any other policies published on the website.

1. BUSINESS INFORMATION

Business Name: JustPets™
Website: JustPets.co.za
Country of Operation: South Africa
Contact Number: +27 82 603 3735

JustPets™ operates an online retail store offering pet-related products and accessories to customers.

2. USE OF THIS WEBSITE

You may use this website only for lawful purposes and in accordance with these terms.

You agree not to:

Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorised access to the website, its systems, or customer information.
Interfere with the security, operation, or functionality of the website.
Copy, reproduce, distribute, or commercially exploit website content without permission.
Use automated systems or software to collect information from the website without our prior written consent.

We reserve the right to restrict, suspend, or terminate access to the website where we reasonably believe that these requirements have been violated.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and other information displayed on JustPets.co.za are accurate and up to date.

However, minor differences may occur between product images and the actual product, including differences in colour, packaging, dimensions, or appearance.

We reserve the right to correct errors, update information, change prices, modify product specifications, or discontinue products without prior notice.

4. PRICING AND ORDERS

All prices displayed on the website are stated in South African Rand (ZAR) unless otherwise indicated.

Submitting an order does not necessarily mean that the order has been accepted. An order may be subject to availability, payment verification, pricing errors, suspected fraud, or other circumstances.

If we are unable to fulfil an order after payment has been made, we will contact the customer and arrange an appropriate refund where applicable.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, all content appearing on JustPets.co.za—including logos, branding, product images, graphics, photographs, website designs, text, descriptions, icons, page layouts, marketing materials, and original artwork—is owned by or licensed to JustPets™ and is protected by applicable intellectual property laws.

You may not reproduce, modify, publish, distribute, sell, or commercially exploit our content without our prior written permission.

6. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, payment providers, delivery services, applications, or other external services.

JustPets™ does not control and is not responsible for the content, security, availability, privacy practices, or policies of third-party websites or services.

Your use of third-party services is subject to the relevant third party's own terms and policies.

7. WEBSITE AVAILABILITY

We aim to keep JustPets.co.za available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to maintenance, technical problems, updates, hosting issues, network failures, or circumstances beyond our reasonable control.

8. DISCLAIMER

To the extent permitted by applicable law, information provided on JustPets.co.za is provided for general informational and shopping purposes.

We do not guarantee that every piece of information on the website will always be complete, current, or error-free.

Nothing contained on this website is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable South African law.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, JustPets™ will not be liable for losses or damages arising from your use of the website where such liability may lawfully be excluded.

Nothing in this Legal Notice is intended to exclude, restrict, or limit liability where doing so would be unlawful.

Consumers retain all rights and protections afforded to them under applicable South African consumer protection legislation.

10. CONSUMER RIGHTS

JustPets™ aims to comply with applicable South African consumer protection and e-commerce legislation, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, where applicable.

Nothing in our website policies is intended to unlawfully remove or restrict a consumer's statutory rights.

11. PRIVACY AND PERSONAL INFORMATION

We respect the privacy of our customers and process personal information in accordance with applicable privacy laws and our Privacy Policy.

For information about how personal information is collected, used, stored, and protected, please refer to our Privacy Policy.

12. CHANGES TO THIS LEGAL NOTICE

We may update or amend this Legal Notice from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be published on this page together with the relevant "Last Updated" date.

13. GOVERNING LAW

This Legal Notice and your use of JustPets.co.za are governed by the laws of the Republic of South Africa, subject to any mandatory consumer rights and protections that apply.

Any dispute will be dealt with in accordance with applicable South African law.

14. CONTACT US

For questions regarding this Legal Notice, our products, orders, or any other matter relating to JustPets.co.za, you can contact us using the details below:

JustPets™
Website: JustPets.co.za
Contact Number / WhatsApp: +27 82 603 3735
Country: South Africa